Tie the Spirit Bonus Calculation to the Accepted Terms Version

Archive the accepted offer

Save the promotion name, URL, timestamp, eligible account, deposit requirement and credited amount. Keep the full rule, not only the headline percentage or free-spin count.

If the general terms and promotion page conflict, ask authenticated support which version governs the accepted offer and preserve the reply.

• Offer name
• Accepted time
• Qualifying deposit
• Credited value

Calculate turnover from the correct base

Record whether wagering applies to bonus funds, deposit plus bonus, free-spin winnings or another stated base. Multiply only after the base is identified.

Add game contribution, excluded titles, maximum stake and expiry. A progress meter can be misleading when recent play used a game with reduced or zero contribution.

• Wagering base
• Multiplier
• Contribution
• Maximum stake

Identify the conversion ceiling

Check whether the specific offer limits converted winnings or a withdrawal from free spins. Keep that promotional ceiling separate from the general weekly or monthly cashout limit.

Record the bonus and cash balances before conversion. If funds disappear or are capped, request the calculation tied to the saved clause.

• Conversion rule
• Offer cap
• General limit
• Balance before conversion

Close or cancel with evidence

Before cancelling, ask how the action affects bonus funds, related winnings and deposited cash. Save the answer because cancellation can be irreversible.

At completion, preserve the converted amount and withdrawal request. Do not make another deposit simply to rescue an expiring or disputed offer.

Spirit eligibility and cashout questions